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The following is a list of the core services that are performed by our staff when reservations are being made in our offices. All calls are handled by professionally trained agents who will attend to your needs and make suggestions to help you.
• Organize all travel requirements - individual or group bookings by a trained agent:
| - Air |
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- Limousines |
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- Hotels |
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| - Tours |
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- Cruises |
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- Packages |
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| - Cars |
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- Transfers |
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- Show
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• Assign advanced seating.
• Email or fax confirmations and any changes to reservations made for traveller.
• 24 hour online internet access to your reservations.
• Quality control is implemented on reservation records to ensure:
- Accuracy of data
- Ticketing Deadlines are met securing lowest fares
• Continuous review of reservation file to check suppliers availability for:
- Better fares that come available
- Changes in schedule
- Better seating options
• Manage applications and assignment of frequent traveller numbers to reservation file.
• Provide information on visa, passport and health requirements for travellers destinations.
• Provide travel insurance for travellers.
• Ticket and produce itinerary and invoicing for all transactions.
• Arrange delivery of all documents to your location |
